In the event of ascertained breakage, missing product, or items non-conforming to the order, or in the event that a replaced product does not meet your requirements, you will be entitled to request the delivery or reinstatement of the missing or non-conforming product and the deposit of the amount equal to the value of the disputed product/s in the next order.
Our products are covered by a three-year warranty.
By installing the product, the purchaser and/or user agrees to waive any claims against the manufacturer or dealer for any mechanical and/or electrical damage and for any expenses borne for the maintenance of the engine, gear shift, transmission, and other mechanical or electrical components installed on the vehicle.
This warranty is null and void if the products show any evidence of improper installation, neglect, abuse, improper maintenance or alterations to its original design and in the event of functional errors due to improper cabling connection.
Moreover, the warranty will be null and void in the event that the product is used in any way other than that for which Seletron designed it, as specified in all technical and promotional materials.
Seletron (manufacturer and dealer) will not be held liable for any direct or indirect damage caused by the breach of any of the terms and conditions of the express or implied warranty covering the product.
The manufacturer or dealer reserves the right to refuse any warranty request in the event that an authorised Seletron technician has not inspected the product beforehand.
The dealer or manufacturer is entitled to deny any warranty claims in the event of failures caused by force majeure.
This warranty cannot be assigned or transferred. This warranty is limited to the purchaser and does not extend to any subsequent purchasers or users of the product. This warranty cannot be transferred in whole or in part.
Read "RETURNS, REPAIRS AND/OR REPLACEMENTS" paragraph to know how to proceed with returns.
WARNING: Do not remove silver label on the control unit!
Pursuant to art. 54 of Italian Legislative Decree 21/2014, in the event that you are not happy with the purchase for any reason, you will be entitled to withdraw from the contract and return the delivered products without any penalty and without any explanation.
The right of withdrawal must be exercised via registered letter with return receipt sent to the address in the footnote of this website, by fax to 0424/536686 or by email to [email protected] within thirty days from the day the order is received.
Products must be returned intact, you have fourteen days to return the products to the address in the footnote of this website from your withdrawal submission.
If the withdrawal submission takes place within fourteen days after delivery, the amount paid for the products (delivery expenses included) will be paid back.
If the withdrawal submission takes place within thirty days after delivery, refund won't include delivery expenses.
We reserve the right to withhold the amount for any partial or total product reconditioning expenses from the reimbursement in the event that the product has been used, is not in its original packaging, and in the event of non-compliance with the warranty terms and conditions.
Discounts applied on a set of products (bundled purchase) will be deduct from your refund. Please, send the goods to be returned with the original Returns form with the goods (https://seletron.com/en/returns)
In case of withdrawal shipping costs for returned goods will be charged to the customer.
Refund is free of charge and will be made in the shortest time possible and, in any event, within 14 days from the date you communicate your wish to withdraw from the contract.
We will issue the refund using the same means of payment as you used for the initial transaction.
We reserve the right to withhold any refund until we receive the products or until you provide a proof of shipping.